Designing end-to-end experiences for the premium brand

2/3

Vision for in-car user experience

3/3

Setting up better hearing health experience

Coming soon

Case studies

Designing end-to-end experiences for the premium brand

Software experience, physical product controls, interactions.

Scope

UX & UI design
User research
Interaction design

Contribution

Leading end-to-end product experiences, conducting user research activities including ergonomic testing, collaborating with internal and external stakeholders on product vision and direction. Designing physical and digital interactions, thinking about every touch point for the user.

Awards

Physical experience

Unboxing experience

Prototyping, testing quick start guides for products.

Product experience

Prototyping, testing product controls, button placement, observing natural wrist direction when idle / pressing state.

Digital experience

App experience

Owning the planning and direction of the app experience by utilising AI for research and user testing, translating insights from reviews, analytics, product feedback, and community forums into clear priorities and opportunity areas.

Coming soon

Future concepts

Shaping future experience strategy by identifying critical pain points and using ongoing research insights to inform product direction. Currently leading a re-iteration of the app's information architecture to better align with user needs and behaviours.