Physical experience
Unboxing experience
Prototyping, testing quick start guides for products.
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Product experience
Prototyping, testing product controls, button placement, observing natural wrist direction when idle / pressing state.
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Digital experience
App experience
Owning the planning and direction of the app experience by utilising AI for research and user testing, translating insights from reviews, analytics, product feedback, and community forums into clear priorities and opportunity areas.
Coming soon
Future concepts
Shaping future experience strategy by identifying critical pain points and using ongoing research insights to inform product direction. Currently leading a re-iteration of the app's information architecture to better align with user needs and behaviours.